Employee Information

• Name: ______________________________
• Position Title: ______________________________
• Evaluator: ______________________________
• Date of Evaluation: ______________________________

Goals

This evaluation is designed to:

1. Assess current performance.
2. Promote communication between parties to discuss strengths and weaknesses.
3. Improve employee productivity and effectiveness in job performance.
4. Set target goals for enhanced future performance.

Instructions

To complete the evaluation, read each scale item and record the score that is most accurate. If a score of 1 or 5 is given, a reason must be provided in the comment area. Comments are welcome on any question, and examples may be cited when possible.

Scoring Scale

• NA: Not applicable, or there is not enough knowledge to comment.
• 1 - Unsatisfactory: Performance is definitely below acceptable standards and fails to meet job requirements.
• 2 - Some Deficiencies Evident: Improvement is needed to meet acceptable standards; performance of job requirements is inconsistent.
• 3 - Satisfactory: Performance meets job requirements and standards.
• 4 - Good: Performance usually exceeds job requirements and standards.
• 5 - Exceptional: Performance consistently exceeds job requirements and standards.

Evaluation Items

1. Job knowledge: How well does the employee know their job? Have assigned responsibilities been performed as designated?
   Score: ______ Comments: ______________________________
2. Quality: Assess the content, accuracy, and thoroughness of the employee's work. In your opinion, does the employee skillfully provide effective and superior service to College and non-College consumers?
   Score: ______ Comments: ______________________________
3. Productivity: Assess the degree to which the employee meets or exceeds production expectations. Is the employee handling the volume of work in a reasonable amount of time?
   Score: ______ Comments: ______________________________
4. Customer service: Assess how the employee assists others. How well does the employee get along with College and non-College consumers?
   Score: ______ Comments: ______________________________
5. Teamwork: How willingly does the employee work with CCC peers, faculty, and staff? Consider the employee's daily work attitude, attitude in stressful situations, and support of team efforts.
   Score: ______ Comments: ______________________________
6. Work habits and personal appearance: Does the employee set a good example in attendance, punctuality, reliability, and professional appearance?
   Score: ______ Comments: ______________________________
7. Communication: Does the employee communicate clearly, at the appropriate levels, providing feedback to co-workers, supervisor, and administrators? Does the employee demonstrate appropriate confidentiality?
   Score: ______ Comments: ______________________________
8. Courtesy: Does the employee show respect for others? Is the employee polite?
   Score: ______ Comments: ______________________________
9. Initiative and independent judgment: Is the employee a self-starter who can work with minimum supervision? Does the employee originate action, seek innovative methods, and contribute new ideas to the institution? To the best of your ability, assess the employee's ability to tackle new problems while providing workable solutions.
   Score: ______ Comments: ______________________________
10. Adaptability: Can the employee adapt to changes in assignments, procedures, or situations? Does the employee demonstrate flexibility and responsibility in accepting work assignments?
    Score: ______ Comments: ______________________________
11. Professional activities: Does the employee attend professional workshops and conferences that will enhance or improve performance? Does the employee present a positive image of the College and, if requested, offer services to the community?
    Score: ______ Comments: ______________________________